Business Analysis Services

Comprehensive Business Analysis Services for a Changing World

From requirements elicitation and stakeholder engagement, to solution validation and business process modeling, we help organizations achieve clarity, reduce risks, and unlock innovation with tailored BA consulting and training.

Four Streams of Business Analysis Expertise

Requirements Elicitation & Management

Capture, prioritize, and manage business needs effectively, ensuring clarity and alignment across the project lifecycle.

Stakeholder Engagement & Facilitation

Bridge the gap between business and IT teams through workshops and facilitation that build alignment and consensus.

Business Process Modeling

Visualize, analyze, and optimize processes to improve efficiency, resilience, and decision-making.

Solution Evaluation & Validation

Validate solutions against business goals to ensure value delivery, risk reduction, and measurable outcomes.

Your Partner in Strategy, Security, and Innovation

  • 20+ years of BA experience
  • Certified expertise in cybersecurity frameworks
  • Practical, business-first AI enablement
  • Industry alignment with IIBA, BABOK, and best practices

Clients include:

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How We Engage

Advisory Consulting

Targeted guidance on specific projects or initiatives.

End-to-End BA Engagements

Full support from requirements to solution delivery.

Capability Building

Mentorship and skills transfer for in-house BA teams.

Training & Workshops

Hands-on sessions for BA professionals and teams.

Testimonials

“Bindu is a highly professional consultant BA and a very safe pair of hands, happy to be parachuted in with the project already moving at pace and to get into the detail but also willing to take the time to coach the team on best practice tools and techniques. Bindu is also involved in organising and speaking at IIBA events, this just highlights that she one of the most experienced BAs out there.”

James Treble, Senior Business Analyst at Royal Mail Group


“Bindu, has recently completed a great piece of work for me, her excellent BA skills have helped Heathrow identify and organise our next wave of commercial opportunities. Bindu is a real pleasure to work with and brought a real structure to help us develop our benefits management plan.”

Stephen James, Programme Lead at Heathrow

“I worked with Bindu for over a year at Royal Mail. I found Bindu to be a very capable Senior Business Analyst able to perform to a high level on a number of varied projects within International. She was competent and very conscientious, ensuring all her work was delivered on time and to a high quality. Her core BA skills are strong and reflect her deep experience. She brought a mature outlook to all her projects. Bindu brings some great knowledge and insight from her work with the IIBA as well so it was great to have her on the team to share her wider knowledge.”

Rob Hoyle, Executive Advisor for Business Transformation at GHD


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“Bindu is a highly professional and very experienced Business Analyst, but one who is very willing still to get into the detail and deliver high quality outcomes. Bindu has demonstrated in a short time a great ability to get to grips with new and complex business processes and IT solutions. Bindu has won the respect of new colleagues such as project managers very quickly.”

Geoff Parish, Retired IT Leader at Royal Mail, Trustee of Barth Syndrome UK



“Have worked with Bindu on couple of very challenging projects. Bindu is very efficient in understanding the requirements to a high degree and standard. She can work with the most challenging stakeholders.
It is a pleasure to have her expertise in the team.”

Mainak Biswas, Program Management, Service Delivery, Solutions Architecture, and Integration

“Having worked with Bindu over the last 6 months on a Line Haul project I can highly recommend her as a Business Analyst.

Bindu joined the project half way through delivery and had to hit the ground running. She very quickly got up to speed and coped extremely well in a changing and challenging environment. She is driven, self-motivated and has an eye for detail. Is very approachable and has excellent communication skills. Worked well with internal and external teams building solid and trusting relationships in the process.

I would gladly work with Bindu again on future projects. Her role and work output are some of the reasons for success in the delivery of my project on time and to the quality expected.”

Wyn Warner, IT Project Manager


“I've had the pleasure to work with Bindu during the requirements gathering for one major project at BSI. This complex project involved numerous business stakeholders and Bindu's excellent communication skills were very helpful in this matter.
She often started meetings with a 2-minute relaxation session which really helped everybody to focus and clear out their mind.
She's not afraid of going into the details in order to get a deep understanding of the issues and the desired requirements.
In addition, Bindu is a very nice person to work with on a daily basis.”

Bérengère Lemaire, Communications @DESOTEC, sustainable mobile filtration solutions for the industry



“Bindu has been running a Mindfulness club and workshops at BSI for about 2.5 years now. The club has become increasingly popular, thanks to Bindu's highly professional approach, her in depth knowledge of the topic, and perhaps most importantly, the very real results that participants experience. For my part, the sessions are calming, allowing the mind to re-energise and the body to rejuvenate. I find I am more creative, and somehow find everything more enjoyable as a result of participating in the session. There is no pressure to 'do it right' and everyone's experience of the session will be different, the common denominator being that they want to come back for more!”

Julia Helmsley, Commissioning Editor BSI


Bindu's slightly unconventional approach to business analysis meetings is a breath of fresh air.

All to often, at the start of meetings people are one their phones or laptops or have rushed from one meeting to another and have inadvertently carried thoughts of this in with them. Through mindfulness techniques Bindu banishes outside distractions bringing about a more focussed and productive environment to work in.

Being told that before commencing work there will be a period of meditation is often a shock for people who haven't encountered it before and initially those who are less open minded can feel self conscious. Bindu doesn't draw attention to this but equally does not shy away from it and as a result everyone takes part. At the end of the short period of mindfulness, the working group is calm, focussed and ready to contribute and do justice to the discussion.

I always look forward to working with Bindu because of her approach and have even started to incorporate her teachings into some of the meetings that I facilitate.

Libby Collins, Head of Customer Relations BSI

“As part of the IIBA Pilot mentorship scheme 2014/15, I was one of Bindu's Mentees, after helping shape my goals she advised on the most effective approaches to develop and most importantly apply key practical skills required for the role. The results have been of real benefit to me and the projects I've worked on.

I gained in confidence and competence and am more than happy to recommend her.”

Kirk Clark, Business Analysis Manager at Channel 4


“I had the privilege of working with Bindu at BSI in various projects few which were very challenging. Bindu is an extremely bright and hard working business analyst professional. She works tirelessly to meet tight deadlines and has always exceeded expectations for quality in requirements. Bindu always make sure that detail analysis and sufficient thought is put into the requirements and I have found her approach to be outstanding. Her business and technical analytical skills are excellent, yet she continually strives to further her skills and career. Bindu’s ability to juggle very difficult and complex pressurised projects was unlike anything I have seen before which made a dramatic difference to the team’s productivity level and project delivery. Bindu is a wonderful team player always very approachable and supportive and maintains a great relationship with internal and external stakeholders. Bindu would be an extremely valuable asset to any organization.”

Niranjalee Rajaratne, Head of Agile Delivery, Wellcome Sanger Institute


“Cybersecurity and Business Analysis!!
In the rapidly evolving world of AI & AgenticAI, Cybersecurity is no longer an IT conversation—it's a Business Analysis imperative as well!
In our Power-UP BA learning series, we brought together thought leadership on the intersection of Business Analysis and Cybersecurity in the AI driven world, exploring how Business Analysts can lead with foresight in an increasingly risk-factored transformation.
Thank you to our outstanding speaker, Bindu Channaveerappa – Regional Director IIBA EMEA | | Trainer, Author and International Speaker on Business Analysis and Cybersecurity.
The insights reinforced the evolving role of BAs as not just problem solvers, but as stewards of secure, scalable, and value-aligned solutions.
We're committed to deepening strategic thinking & capabilities across our BA community, with continued focus on relevance, growth, and impact!”

Renu Bhatia, Managing Director- Industry Talent Lead, Accenture Technologies

Closing Section

Let’s Elevate Your Business Analysis Practice

Whether you need traditional BA expertise, cybersecurity-infused analysis, or AI-driven insights—we’re here to help.